Symbio Energy given formal warning after ‘aggressive’ response to negative reviews online as customers complain about meter readings being ignored Symbio Energy has been given a ‘cease and desist’ warning by Trustpilot It was accused of ‘aggressive’ responses by customers who left bad reviews Complaints included bad customer service and meter readings being ignored By … Read more
Alzheimer’s Society: Play fair on council tax discounts for households where family member has dementia By Toby Walne, Financial Mail on Sunday Published: 21:51 BST, 1 May 2021 | Updated: 21:51 BST, 1 May 2021 Charity Alzheimer’s Society is urging local authorities to stop playing hard ball over paying council tax discounts to households where … Read more
Energy suppliers owe roughly 13million households a total of £1.8billion in credit balances, new research has revealed. More than one million bill-payers are due more than £300, according to data from Uswitch, at a time when some may be facing financial hardship. It found that coming out of winter, 45 per cent of all households … Read more
More households have gone online during lockdown, narrowing the digital divide, new research suggests. The proportion of homes without internet access fell from 11 per cent in March 2020, as the UK entered lockdown, to 6 per cent of homes a year later, according to data from Ofcom. Many had to adapt to working and … Read more
There is likely to be a shortfall in skilled kitchen, bedroom and bathroom installers in the next decade, new research has revealed. This is due to an increase in demand for new fittings during the lockdown period, according to data from The British Institute of Kitchen, Bedroom & Bathroom Installation. Experts say the shortfall in … Read more
Solar panels are a popular option for those looking to become more environmentally-friendly and save money on their energy bills in the long run. However, many have been put off purchasing them – not only because they can be a costly investment, but also because they worry they will not make the most of the … Read more
Save hundreds of pounds a year on shopping with one click! Use cashback websites to cut your costs By Dan Moore, Financial Mail On Sunday Published: 21:52 BST, 24 April 2021 | Updated: 21:56 BST, 24 April 2021 ‘Coupon kid’: Money blogger Jordon Cox Millions of households now regularly use the internet to do their … Read more
Increasing number of families changing wills of loved ones after they die in order to help younger family members whose finances have been hit by Covid By Rachel Rickard Straus, Financial Mail On Sunday Published: 21:51 BST, 24 April 2021 | Updated: 21:51 BST, 24 April 2021 An increasing number of families are changing the … Read more
Local authorities increase council tax bills by up to 5%, but some households can mitigate impact by challenging them or applying for discounts By Toby Walne, Financial Mail on Sunday Published: 21:50 BST, 24 April 2021 | Updated: 21:50 BST, 24 April 2021 Cash-strapped local authorities have just increased council tax bills for the year … Read more
Only 55 per cent of homes that applied to the Green Homes Grant in the eight months it operated were approved, new data has revealed. Applications for the scheme were also revealed to have soared in the month before it was due to close, official Government figures show. Nearly 31,000 people applied in March 2021 … Read more