Proposals that could see energy credit balances of around £1.4billion automatically returned to households has been criticised by an industry insider who says the move is simply addressing the symptom but not the root cause. Under new plans from Ofgem, suppliers could be limited to the amount of customer credit balances they can hold, which … Read more
Frustrated Sofology customers are taking the firm to task over ‘poor-quality’ products and sub-standard service. Several people who have used the furniture firm told This is Money that their sofas soon developed marks and other damage – but that the firm refused to help unless they stumped up hundreds of pounds. The consumers got in … Read more
With many people facing financial difficulties due to the coronavirus pandemic and lockdown, some could be tempted to turn to a growing breed of providers who offer the chance to access pay early. Salary advance schemes let users take a portion of their wages before their payday to help them if they are caught short … Read more
Asda tries out unattended food deliveries in bid to maintain shoppers’ appetite for grocery drop-offs once they return to the office The supermarket is installing delivery boxes outside of customers’ homes Food inside can stay fresh for up to 4 hours and is securely locked Leaving deliveries unattended could make grocery shopping more convenient as … Read more
National Will Register offering to help people protect their assets by keeping permanent record of their last will and testament for free By Toby Walne, Financial Mail on Sunday Published: 21:50 BST, 8 May 2021 | Updated: 21:50 BST, 8 May 2021 The National Will Register is offering to help people protect their assets by … Read more
A heated pool for just £400: Don’t ditch all your junk…Upcycle it into something you want By Toby Walne, Financial Mail on Sunday Published: 21:50 BST, 8 May 2021 | Updated: 21:50 BST, 8 May 2021 Some households might not be travelling much further than their garden this year, but by ‘upcycling’ you can transform … Read more
Telecoms companies need to go further in tackling customer service problems, despite the support they offered during the pandemic, the industry watchdog says. Ofcom’s warning comes after it revealed that customers waited an average of four minutes and nine seconds to get through to an adviser about their broadband and landline in 2020, an increase … Read more
Never mind Netflix and Amazon Prime — you can now sign up to subscriptions for just about anything. From gin to toilet paper and even dog treats, demand for subscription boxes – a package of specific goods delivered to your door on a regular basis – has boomed during lockdown. One in five British households … Read more
Mobile phone users overpaying by £100m a year because they fail to switch deals when contract expires By Victoria Bischoff for the Daily Mail Published: 22:01 BST, 4 May 2021 | Updated: 22:01 BST, 4 May 2021 Mobile phone users are being hit by a £100 million-a-year loyalty penalty. Customers who fail to switch to … Read more
The eco energy deals that won’t help the planet: A third of tariffs marketed as ‘green’ don’t use 100% renewable electricity By Victoria Bischoff for the Daily Mail Published: 22:01 BST, 4 May 2021 | Updated: 22:01 BST, 4 May 2021 Millions of households are paying for green energy tariffs that may not be as … Read more